The models of Medtrum products on the market are different in different countries, and the specific details are subject to the official news of the country where they are sold.
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Compatible devices

Phones, tablets, watches and browsers that work with the Medtrum apps and the EasyView websites. If your device is not listed, contact your local Medtrum team before you buy.

Last updated: 23 October 2026 · Document GF000028WW, version 2.21

Medtrum mobile apps

Applies to the TouchCare System apps (EasyTouch App and EasyPatch App), the stand-alone CGM app (EasySense App), and the caregiver app (EasyFollow App).

Android phones

Supported Android models by brand
Brand Supported models
Samsung GalaxyS series: S9, S10, S10e, S20, S20+, S20 Ultra, S21, S21+, S21 Ultra, S22, S22+, S22 Ultra, S23, S23+, S23Ultra, S24, S24+, S24 Ultra, S25, S25+, S25 Ultra, S26, S26+, S26 Ultra; A series: A9, A13, A16, A20e, A22, A26, A35, A36, A40, A50, A51, A52, A52s, A53, A54, A55, A56; Note series: Note 10, Note 10+, Note 20, Note 20 Ultra
XiaomiMi / Xiaomi series: MI 8, MI 9, MI 10, MI 11, MI 12, MI 13, MI 14, MI 15, MI16, MI17; MIX series: MIX 2S, MIX 3, MIX 4; Redmi K series: K30, K40, K50, K60, K70, K80, K90; Redmi Note series: Note 14, Note 15
HuaweiP series: P10, P20, P30, P30 Pro, P40, P50, P60, P70; Mate series: Mate 20, Mate 30, Mate 40, Mate 50, Mate 60, Mate 70; Nova series: Nova 3, Nova 4, Nova 5, Nova 6, Nova 7, Nova 8, Nova 9, Nova 10, Nova 11, Nova 12, Nova 13
GooglePixel 8, Pixel 8 Pro, Pixel 9, Pixel 9 Pro, Pixel 10, Pixel 10 Pro
Honor50, 60, 70, 80, 90, 100, 200, 300, 400, 500, 600
OppoA9, A53s, A72, Reno Z, Reno 2, Find X8, Find X9
VivoX27, Y97, X200, X300, S19, S20
iQOOZ1, Neo 10, Neo 11

Supported operating systems: Android 8.0 to 17.0

iPhone

Supported Apple phone models
Device Supported models
iPhone6, 6 Plus, 6s, 6s Plus, SE, 7, 7 Plus, 8, 8 Plus, X, XS, XS Max, XR, 11, 11 Pro, 11 Pro Max, SE 2, 12, 12 mini, 12 Pro, 12 Pro Max, 13, 13 mini, 13 Pro, 13 Pro Max, SE 3, 14, 14 Plus, 14 Pro, 14 Pro Max, 15, 15 Plus, 15 Pro, 15 Pro Max, 16, 16 Plus, 16 Pro, 16 Pro Max, 16e, 17, Air, 17 Pro, 17 Pro Max, 17e

Supported operating systems: iOS 12.0 to 27.0

iPad

Supported iPad models
Range Supported models
iPad5, 6, 7, 8, 9, 10, 11
iPad AirAir, Air 2, Air 3, Air 4, Air 5, Air 6, Air 7, Air 8
iPad MiniMini 2, Mini 3, Mini 4, Mini 5, Mini 6, Mini 7
iPad ProPro 2019, Pro 2020, Pro 2021, Pro 2022, Pro 2023, Pro 2024, Pro 2025

Supported operating systems: iOS 12.0 to 12.5.8；iPadOS 13.0 to 27.0

Apple Watch

Supported Apple Watch models
Device Supported models
Apple WatchSeries 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, SE, SE 2, SE 3, Ultra, Ultra 2, Ultra 3

Supported operating systems: watchOS 4.0 to 27.0

Your Apple Watch must be paired with a compatible iPhone. See the iPhone list above for supported models.

EasyView and EasyView Pro websites

Windows

Supported Windows versions and browsers
Requirement Supported
Operating systemWindows 7, 8, 10, 11
Google Chrome61.0 to 155.0.8059.85
Mozilla Firefox56.0.2 to 158.0
Microsoft Edge41 to 155.0.4283.62

Mac

Supported macOS versions and browsers
Requirement Supported
Operating systemmacOS 10.10.5 or later
Safari8.0.8 or later

Related: Medtrum TouchCare FAQ · Medtrum apps · Contact your local Medtrum team

This content is for information only and does not replace the instructions provided with your device.

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